SMS/Text Messaging Policy

1. SMS PROGRAM OVERVIEW

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Trades Master. These messages may include:

• Project updates, timelines, and progress notifications
• Appointment scheduling and reminders
• Communication regarding your project
• Service follow-up and satisfaction checks

Message frequency will vary depending on your interaction with us.

2. OPTING IN (CONSENT)

You may opt in to receive text messages from Trades Master by:

• Submitting an online form on our website that includes SMS consent
• Requesting SMS communication during an initial consultation or service inquiry
• Sending a customer-initiated text to (618) 268-1234 and accepting the associated SMS disclaimers

Consent is not a condition of purchase or service.

3. MESSAGE FREQUENCY

Message frequency may vary based on your engagement with Trades Master, but we aim to keep messages relevant and limited to what matters most about your project.

4. MESSAGE AND DATA RATES

Message and data rates may apply depending on your mobile carrier and service plan. Trades Master is not responsible for any SMS/text messaging charges incurred by your carrier.

5. HOW TO OPT OUT

You may opt out of receiving SMS messages at any time.

To stop receiving messages, reply with: STOP

After opting out, you may receive one final confirmation message. No further texts will be sent unless you opt back in.

6. INFORMATION WE COLLECT

When you opt in to receive SMS messages, we may collect:

• Your mobile phone number
• Your name (if provided)
• Message history and communication timestamps
• Records of opt-in and opt-out requests

7. HOW WE USE YOUR INFORMATION

We use SMS-related information to:

• Send messages you have requested or consented to receive
• Communicate regarding your project, appointments, or inquiries
• Maintain compliance with legal and carrier requirements
• Improve customer support and communication quality

8. NO SALE OR SHARING OF SMS INFORMATION

We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for their marketing purposes.

We may share information only with trusted service providers who assist us in delivering text messages, and only as necessary to operate our SMS communications.

9. DATA SECURITY

We take reasonable administrative and technical measures to protect your personal information.

However, no method of electronic communication is 100% secure, and we cannot guarantee absolute security.

10. CHANGES TO THIS POLICY

We may update this SMS/Text Messaging Policy from time to time. Updates will be posted on this page with a revised effective date.

11. CONTACT US

Please contact us if you require support or have questions about this SMS/Text Messaging Policy: